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FREQUENTLY ASKED QUESTIONS (FAQ) [Sale Of Drugs By Retail & Or Whole Sale]

  • What is the minimum area prescribed to open a medical shop or wholesale distribution outlet?
  • The minimum area prescribed in the state to start a

    • Medical shop (Chemists and Druggists): 10sq mt.
    • Wholesale outlet: 10sq mt
    • Retail & Wholesale combined:15sqmt
  • Is a registered pharmacist must to run a medical shop (Chemists and Druggists)?
  • Yes.
  • Is a refrigerator must to start the medical shop?
  • Yes.
  • Is it a requirement to store all drugs in the refrigerator?
  • According to the labeling specifications certain drugs like Vaccines, Sera, Insulin Injections etc.,are required to be stored in the refrigerator( label to keep in "cold place" shall be kept in refrigerator).
  • Is there any special license required to run 24 hrs Medical shop (Chemists and Druggists) ?
  • No special licence is required, but 3 pharmacists shall be appointed.
  • Whether the presence of the registered pharmacist required through out the working hours?
  • Yes.
  • What measures to be taken if the stock of banned drug / not of standard quality drugs are available in the medical shop?
  • Never sell the same, Immediately inform the concerned area Drugs Inspector/Assistant Drugs Controller of your area.
  • Is there any special license requirement for dealing in Veterinary drugs?
  • NO Separate storage facility with label as VETERINARY DRUGS NOT FOR HUMAN.
  • Is it a requirement to display the original license?
  • Yes, the original license should be displayed in a prominent place. All the medical shops have been advised to display the Registration Certificate of the registered pharmacist along with the licence.
  • Whether a license is required for the sale of cosmetics?
  • No.
  • Whether a separate license is required for the sale of drugs through motor vehicle?
  • Yes.
  • Is a registered pharmacist must for the sale of drugs in the wholesale?
  • NO, the sale of drug by wholesale shall be made either in the presence of registered pharmacist or in the presence of a competent person who shall be a graduate with 1 yr experience in dealing in drugs or a person who has passed S.S.L.C with 4years experience in dealing in drugs, specially approved by the dept. for the purpose.
  • Can general items Eg: cosmetics, chocolates, mineral water etc be stored along with drugs in the licenced premises?
  • Yes.
  • Can Ayurvedic drugs be stocked in the medical store & whether any license is required for dealing with Ayurvedic drugs?
  • Ayurvedic drugs can be stocked in the medical shop if sufficient storage space is available & no license is required to deal with the same.
  • Whether fresh licence is required to be obtained due to change in premises or change in constitution?
  • Yes, fresh licence is to be obtained, if there is any change in premises or change in constitution of the firm.
  • Is it an offence to stock physician sample in sales premises?
  • Yes.
  • Can the refrigerator be switched off after the working hours of the medical store?
  • No, at any point of time the refrigerator should be on & should be in working conditions.
  • Do we require to inform, if there is any change in the registered pharmacist?
  • Yes, and relevant documents of the newly appointed registered pharmacist are to be submitted to the concerned licensing authority & necessary endorsement on the license is to be obtained immediately.